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“Delta Kits was the one who got me started with their old kit 20 years ago and now I would like to set up a pretty successful franchise. We own a pretty large Glass Doctor business. We pretty much dominate the market in all of Fairbanks and would owe Delta Kits back in the day!”
BMW requires a high level of customer service and integrity from any company we work with and Delta Kits has met and exceeded our expectations. The success of the BMW Glass Repair program in the U.S. is due to the equipment and support that Delta Kits has provided us and our centers is second to none in quality and performance. Additionally this success has led to BMW markets in Canada and Europe using Delta Kits as their supplier for all glass repair needs.
My target market is moms, so I am in a lot of mom groups on Facebook. As a woman doing this and having my own business, I build trust and I care about what I do. I want to make sure their vehicles are as safe as possible.
Listen to recorded interview on YouTubeI have a service to gain leads through Google. In my area I am the second listing on Google and stay in front of my customers on Facebook.
Listen to recorded interview on YouTubeI typically set up at car washes since there is a constant flow of traffic. People are already there to spend money on services to make their car better. Windshield repair just flows together with car washes, it is convenient and easy. A no brainer for a customer to get their rock chips repaired at the same time.
Listen to recorded interview on YouTubeI'm from Korea so I am always skeptical about placing international orders, but Delta Kits website was user friendly, and when I had a question about ordering, Korey my international rep answered my questions quickly on Facebook, sent me a PayPal invoice, and detailed the international shipping policy.
We are very satisfied and happy to have found Delta Kits and have them as our windshield repair supplier. During our relationship, Korey helped develop a good understanding of our own vision and process. Afterwards, he gave us the necessary tools to successfully complement our operations. Delta Kits helped us grow from a local company to a nation powerhouse in the auto glass industry.
I work with several supplies in the automotive glass industry on a daily basis and it's no comparison in regards to the service I receive. Korey Gobin has been my rep for 9 years now and he is always there to give support, take orders, and be a voice of reason. Over the years several manufacturers have given me free products and offered better pricing than Delta Kits but I chose to stick with Delta Kits because of my connection with Korey.
Ordering windshield repair supplies via Korey @ Delta Kits is super easy! You can call, text, or email and he will reply 24/7. I have tried a ton of products, but I stick with Delta Kits because my dedicated rep values me and treats me like I am his only customer.
My favorite thing about working with Delta Kits is that I can text my orders into Korey. I work with over 10 vendors in the auto glass industry and I would rank Delta Kits in my top 3 because of the around the clock service I receive. Your pricing could be more competitive with your competitors and your shipping rates could be less expensive.
Going into the windshield business and using Delta has been the best business move that I have ever made. I am not getting rich, but it has provided well for me and my family for about 9 years now. 5 years ago this May I opened a shop (with heat and air by the way) and do repairs and installations. I really appreciate the forum and try to look at it every business day just to see if there is any way that I can contribute.
Delta Kits' flexibility, quick response via phone or e-mail, ability to revise products, and very good problem solving in a short amount of time makes my job as a purchasing manager much easier. Knowing that I can come to you with questions and receive a very quick response saves me time, and therefore gets those questions asked of me back to my customers and team members.
Years back I found out Delta Kits had a rep living in Southern California, so I reached out and spoke with Korey about my vision, and a day later I had hands-on training and professional windshield repair equipment. Once I got comfortable with windshield repairs, he helped me secure a location a local carwash. I can't thank Delta Kits enough for helping me make a career out of windshield repair.
A couple of years ago, I asked Korey about headlight restoration since I noticed my headlights were discoloring. He sent me a sample of the Infinity 4.1 and explained how I should offer the service and resell the equipment to other technicians in South Africa. Since that date I have grown my business and it’s always a pleasure to help other save money and increase their driving visibility.
After my first set of headlights with the Delta Kits system, not only was I so excited with how the headlights turned out, but the customer was as well. They had me do all four of their vehicles plus referred me to many of their friends. I own Streamline Auto Detailing, and with the help of these two services added to my package list, I will continue to be the biggest automotive detailing company within the two counties. I have appreciated your help and I will continue moving the Delta Kit product.